At Book a Trainer India, we strive to ensure that our clients are satisfied with our services. Our refund policy outlines the circumstances under which refunds will be issued and the process for requesting a refund.

1. Cancellation by Clients

  • Full Refund: If you cancel a booking more than 48 hours before the scheduled session, you are eligible for a full refund.
  • No Refund: Cancellations made within 48 hours of the scheduled session will not be eligible for a refund. This policy is in place to compensate trainers for their time and preparation.

2. Cancellation by Trainers

  • Full Refund or Reschedule: If a trainer cancels a session, you will be given the option to receive a full refund or to reschedule the session at no additional cost.

3. Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at refunds@bookatrainerindia.com with your booking details and the reason for the refund request.
  2. Review: Our support team will review your request and respond within 3 business days.
  3. Approval: If your refund request is approved, the refund will be processed to your original payment method. Please allow 5-7 business days for the refund to appear in your account.

4. Non-Refundable Situations

  • Late Cancellations: Refunds will not be issued for cancellations made within 48 hours of the scheduled session.
  • Completed Sessions: Refunds are not available for sessions that have already been completed.

5. Disputes and Resolutions

If you are dissatisfied with a completed session, please contact us at support@bookatrainerindia.com within 24 hours of the session’s completion. We will work with you and the trainer to address any issues and find a satisfactory resolution.

6. Changes to the Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. By continuing to use our platform after any changes, you accept the revised Refund Policy.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

  • Email: info@bookatrainerindia.com
  • Phone: +91-8237-183-866
  • Address: Book a Trainer India, Sukhwani, Udyan, F Wing, No 13, Pimpri Chinchwad Link Rd, Chinchwad,
    Pune, Maharashtra India – 411033

We value your satisfaction and are committed to providing a fair and transparent refund process.